Returns & Refunds
30-Day Return Policy
We accept returns of unused, undamaged items in original packaging within 30 days of delivery.
How to Return
- Email support@hossishop.com with your order number
- Receive return authorization and instructions
- Ship the item back (return shipping at customer expense unless faulty)
- Receive refund within 5–10 business days of receipt
Non-Returnable Items
- Custom or personalized products (unless defective)
- Items worn, washed, or used
- Final sale items
Faulty Items
If you receive a faulty or incorrect item, we will cover return shipping and send a replacement or issue a full refund — your choice.